📦 Shipping Policy – Swiftlinexpress.org
At Swiftlinexpress.org, we are committed to delivering your parcels safely, swiftly, and securely. Our shipping policy is designed to ensure transparency and build trust with our valued customers.
1. Service Areas
We provide domestic and international courier services.
- Domestic Deliveries: Available across all major cities and towns.
- International Deliveries: Subject to destination-specific restrictions and customs regulations.
2. Delivery Times
Estimated delivery times depend on the selected service:
- Same-Day Delivery (within city limits): Packages booked before 12 PM.
- Next-Day Delivery: Nationwide, depending on the destination.
- Standard Delivery: 2–5 business days.
Please note: Delivery timelines are estimates and not guaranteed unless explicitly stated (e.g., express guaranteed services).
3. Cut-Off Times
Orders received after our daily cut-off time (usually 4:00 PM local time) will be processed the next business day.
4. Delays and Exceptions
While we strive for timely delivery, factors beyond our control may cause delays, including:
- Weather conditions
- Natural disasters
- Customs clearance (for international shipments)
- Inaccurate shipping information
We will notify you promptly in the event of such disruptions.
5. Package Tracking
All shipments include tracking. Customers will receive a tracking number upon dispatch. You can track your parcel at https://www.swiftlinexpress.org/track.
⚠️ Please Note: Once a tracking number has been assigned and your package is in transit, we do not offer refunds. At this stage, the package is already out for delivery and beyond our ability to cancel or reroute.
6. Liability and Insurance
- Our liability for loss or damage is limited as per our standard terms unless additional insurance is purchased.
- We recommend insuring valuable or fragile items.
7. Undeliverable Packages
Packages may be returned to sender if:
- The recipient is unavailable
- The address is incorrect or incomplete
- The package is refused
A re-delivery or return fee may apply.
8. Prohibited and Restricted Items
Customers must not ship items prohibited by law or by our policy, including:
- Hazardous materials (e.g., flammables, explosives)
- Perishable goods (without proper arrangements)
- Illicit substances or counterfeit goods
- Cash, firearms, or live animals
For a full list, visit: https://www.swiftlinexpress.org/prohibited-items
9. Customer Responsibilities
It is the sender’s responsibility to:
- Ensure accurate address and contact details
- Properly package items to prevent damage
- Comply with all applicable laws and regulations
10. Customer Support
For questions or assistance with your shipment, please contact us:
📞 (+15202869264)
📧 info@swiftlinexpress.org
💬 Live Chat at https://www.swiftlinexpress.org
Thank you for choosing Swiftlinexpress.org. We deliver peace of mind.